Socialhub for Facebook

A Facebook Page your customers love talking to.

Schedule Page posts, answer comments and Messenger chats from one shared inbox, keep the spam out, and see which posts brought people in. Friendly for your customers, calm for your team.

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Cheat sheet

Facebook, by the numbers

characters in a Page post, if you ever need them all: 63,206
hours to answer a Messenger chat, with the clock on screen: 24

Publish

Schedule Facebook Page posts, and fix typos later.

Plan posts on one calendar, publish them on time, and change a post's text after it's live when someone spots a typo.

Photos, videos and multi-photo posts
A single photo or video, or several photos together in one post.
Edit after publishing
Change a live post's text from Socialhub. Facebook doesn't let anyone swap the photos, so we don't pretend it does.
Approved before it's live
A teammate or a client approves the exact version that goes out, through a private link if they don't have an account.

Moderate

Keep your comments kind, automatically.

Write down the words you never want to see. Socialhub hides matching comments as they arrive, your team answers the real questions, and every action is on the record.

Your own keyword rulesHide comments that contain the words you choose, on every post or only some.
A queue for the unsure onesAnything uncertain waits for a person, instead of being hidden by mistake.
Never answered twiceA comment your team has answered isn't answered again by accident.

Facebook comments and Messenger in one inbox.

Every comment on your Page and every Messenger conversation arrives in one shared list, beside the post it's about.

Reply, like, hide or delete
Everything you'd do on Facebook, without opening Facebook.
Comment to Messenger
Answer a comment with a private Messenger message, wherever Facebook allows it.
Assign and add notes
Hand a conversation to a teammate, and leave a note that only your team can see.

Measure

Facebook Page insights, made readable.

Reach, engagement and followers for the Page and for each post, next to the period before. A missing number says missing, never zero.

Page and post insights
Reach, engagement and follower growth, day by day.
Best posts and times
Which topics, formats and hours work for your Page.
Monthly reports, on their own
A PDF or a spreadsheet in the inbox of whoever needs it, every month.

Good to know

Where Facebook draws the line.

Facebook decides what apps may do. Here is what it doesn't allow, and what Socialhub does instead.

Pages, not profiles
Facebook's API manages Pages. Personal profiles and groups can't be connected by any tool.
Deleting happens on Facebook
Meta lets only select developers delete posts through its API, so Socialhub takes you to the post on Facebook instead of trying.
No follow checks
Facebook Pages don't reveal who follows them, so follow-to-unlock automations are for Instagram only.

Questions

Questions, answered.

Can I schedule posts to my Facebook Page with Socialhub?

Yes. Photos, videos, multi-photo posts and text posts go on the calendar, and Socialhub publishes them to your Page at the time you pick, then saves the link to the live post.

Can I edit a Facebook post after it's published?

Yes, its text. Facebook doesn't allow a published post's photos or video to be swapped, so for that you'd post again.

Does Socialhub include Facebook Messenger?

Yes. Messenger conversations arrive in the shared inbox together with comments. Facebook gives a business 24 hours to reply, and Socialhub shows how long is left.

Can Socialhub hide spam comments automatically?

Yes. Write rules with the words you never want to see, and matching comments are hidden as they arrive. Anything uncertain waits in a review queue for a person.

Can I manage several Facebook Pages?

Yes. Connect several Pages and switch between them in one place. Your plan sets how many accounts you can connect.

Is it safe to connect my Facebook Page?

You connect through Meta's own sign-in, Socialhub never sees your password, and the access key is stored encrypted. You can disconnect whenever you like.

One place for all of them